Posted in Fees, Sales, Virtual Assistant

Should they stay or Should they go?

The past 8 days have made me ask this question.  In fact, I have asked this question several times a day for those 8 days.  Should I fire my virtual assistants and search for 2 more.

When I worked in the corporate world of Retail Grocery, I had to fire people.  I would have to go through all of the disciplinary steps of warnings, write-ups, suspensions, etc.  Honestly, I thought it was so that they quit instead of being fired, this no unemployment.  Now I believe it gives the manager time to review options and reflect on if they can do an intervention instead of having to go through the task of interviewing, hiring and training.

I have 2 Virtual Assistants.

#1 has a full grasp of the English Language.  He works quickly and is very efficient.  He has even given me idea on how to photograph my items better.

#2 has good grasp of the English Language.  His work is flawless.  I can tell that he really needs this job and will do just about anything to make me happy.

Sounds great?  I have the perfect virtual assistants!  But wait, there’s more.  Neither has put up 60 listings a week and neither has worked 15 hours a week.  While my invoice at the end of the week is $60, my sales will not support this for very long.

I am literally holding on to 120 listings that I have photographed and outlined because they are around 90 listings behind.  My inventory can’t be put away efficiently because it is in limbo.

I have discussed this with them in Hangouts and both have said they will get right to it.  I will see 6-12 listings each go up, then nothing.

Today, I will go through my spreadsheet and make sure I have all my facts straight.  Then I will tell each that the 60 listings a week are nonnegotiable.  If not completed by noon Sunday my time, I will be hiring 2 more and not sending any work their way.  Change the password and move on.

I have compassion for these two and know they need the money.  However, I have a plan.  It is to grow this business by hitting the maximize listing number.  Their actions are not conducive to my plan.

End of story.

#JewelsForThePauper

Items Fit for a Queen

But

Priced for the Pauper

 

 

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Posted in Auctions, Fees, New Year, Shipping, Sourcing, Time Management, Virtual Assistant

Go Do – Musings on #GaryVee

If you have never heard about the phenomenon – Gary Vaynerchuk – I invite you to Google his name and listen to what he has to say or buy one of his four books.  What is he?  He is a Day Trader of Attention.

Yesterday on Instagram, he had a screenshot with encouragement that became my wallpaper for the day and I found myself repeating it over and over.

Stop Thinking

Stop Pondering

Stop Strategizing

Stop Debating

Go Do

These past two weeks, I have been terrified to do just that.  I had a plan but my fear was that I would fail.  So what, right?  Wrong!  Failure would mean that my family’s budget would be blown, I would have a very disappointed assistant that needs the money, I would have two other virtual assistants with nothing to do and might put me at the bottom of their workload, I could lose my business completely from bad feedback and Below Standard Rating, not to mention the embarrassment and a lot of inventory.

I am not a success story, yet.  I am seeing  results after implementing my plan and I want to share it with you.

  • I hired virtual assistant #1. They list on EBay Store #2 which is Top Rated Plus.  I pay them $4/hr, they have completed 101 listings and I have paid $80.
  • I hired virtual assistant #2.  They list on EBay Store #1 which is Below Standard and on Postmark.  I pay them $5/hr.  I did not respond to complaints quick enough and I couldn’t keep up with the 1 day shipping.
  • I hired my sister to pack and ship at $2/order, as well as photograph at $1/clothing piece.
  • I have started 3-5 auctions each day on items that did not sell after 30 days.
  • I have sourced 100 clothing pieces and 30 from my ‘death piles,’ each week to be listed.
  • I have stopped looking at profit and only the number of sales because I am focusing on my sell-through rate.
  • Each item has a cost of $16 max   .  That is $8 shipping, $2 packaging, $3 sourcing, $1 listing, %2 fees.  I am comfortable accepting $20.  Period.  No more computing profits.  This is about product movement.
  • I am going to do this until April 30th.  Sales die off after that date.  If they don’t, I will keep going!

Yesterday, my sister shipped out 16 packages.  She has 3 more today.

Last Monday, I shipped out only 10 packages.

I thank Gary Vaynerchuk and several YouTubers for giving me the ideas, strategies and the desire to continue the Hustle.  It is hard some days, because our work is solitary, most of our family members don’t understand what we are doing and 30 characters of feedback are not always warm and fuzzy. We are our own cheerleaders.

One day, I will have a selfie with #GaryVee.  One day, I will meet Nicole, Craigslist Hunter, Lindey, Chad, Ronny, Jason and Natalie and thank them for their content and encouragement.  Until then, I’ll just keep hustling and Go Do!

#JewelsForThePauper

Where every item is Fit for a Queen

But

Priced For the Pauper!

Posted in Fees, Uncategorized

Those Pesky Fees!

Fees are a part of every reseller’s journey.  There is no way to avoid them.  Just like you know the sun will come up tomorrow, you will see fees on almost every platform you choose to sell on.

Just so this blog post doesn’t become outdated in 30 days or so, I won’t spend much time on fee scales.  My feeling on escalating fees is much like my heat bill.  You know it will go up, you are being provided a service and you can’t live without them if you hope to remain in business.

Ebay has a monthly store fee that is dependent on the size of store.  There are listing fees If you don’t have a store, but there are always offers for waived listing fees.  There are also selling fees which are charged based on the type of item sold and cost.  Depending on when you started Ebay, they will be due in the middle or end of the month.

Etsy has a set per-listing fee, a percentage fee when you have sold and there are no store fees.  When you are printing out shipping, the fee will also be charged to your monthly invoice. You may pay your fees from your selling balance before funds are issued to your bank.

Amazon fees for selling books and CD’s are invoiced each week and subtracted from your earnings, before they issue funds to your bank.

Poshmark does not have a fee to list or have a store.  When you post a listing or consider an offer, the program tells you what your income is after fees.  Fees are taken out before you receive a credit in your account.

If you are selling on each of these platforms, you might spend more time figuring out how much you owe and when, than making up this week’s meal plan.  You might think that you will pay them on the due date with your earnings, which is great if no one (including you) gets sick, the car doesn’t have a funny sound coming from the engine or the gas bill is due.  I cannot emphasize how important it is to pay these fees because there are serious consequences such as not being able to list to losing your privilege to sell.

I read some advice on paying fees in an EBay support forum, and I thought it was a great answer to paying all these pesky fees.

Most of us sell a lot through the weekend then package and ship on Mondays.  After you have done this each week, pay your fees on every platform that night. Start with a Zero Balance on Tuesday night.  No more panic when the invoice comes due!

If you liked this blog or have a suggestion for a future subject, please comment below.  You can also subscribe to get notifications when I post a new blog.

#JewelsForThePauper

Where items are always Fit for a Queen

But

Priced for the Pauper!