When I blog, I try to appeal to a wide range of folks. I certainly don’t wish to bring up controversial themes that might send my readers elsewhere. However, this is a topic that is brought up and discussed by many famed entrepreneurs.
Do you believe in Karma? You should. In my lifetime of working for others, volunteering for organizations as well as running my own business, I have found that Karma always wins. It’s not something you can run away from, hide it under a rug or hope it goes away. The residual effects of bad Karma can haunt your business or workplace because of the actions of a few.
Here are some items that I believe can literally shut a business down, especially if it appeals to a small niche of clients.
- Gossip – It is funny in 1950’s sitcoms, but it does not bode well in your business. It’s hurtful to the person who is the subject of the gossip. That person’s mood does start to overflow into the employee pool. Many business owners do not wish to deal with it, ignore it and it will go away. May I suggest a warning, reducing hours then firing the individual?
- Time Cards – Everyplace has a way to record time, whether it’s in retail, a house cleaner or a freelancer. Other employees begin to notice and think it is fine or the employee continues doing it because nothing is done. As a business owner or manager, this cuts into your profit. May I suggest a warning, reducing hours then firing the individual?
- Stealing – An employee removing items without taking the required steps to compensate your company or organization is business suicide. If nothing is done, one of two things will most likely happen. First, the other employees may begin stealing too, because there were no consequences. Second, other employees will be indignant and angry that they are expected and continue to uphold moral standards while working. May I suggest firing the individual?
Some owners and managers have said they are empathetic. The person stealing and lying on their time cards must need the money, to fire them would make things worse. This is not being empathetic. To be empathetic is to care enough about the individual to correct what he/she is doing wrong.
The worst case scenario is when the manager you’ve hired to run your business is doing one or all of the above. Not only will you have indignant employees, but angry customers. Customers who are angry are much more likely to get on the internet and shout from the rooftops, than happy ones. Networking relationships begin to deteriorate, employees quit, customers leave and the closed sign remains on the door.
As a business owner, you ultimately hold the moral compass on how your business will run. What you decide will ultimately breathe life or bring death to company.